Our Privacy Policy

This privacy policy sets out how Paterson Macaulay & Owens uses and protects any information that you give us when you use this website. Paterson Macaulay & Owens is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Paterson Macaulay & Owens may change this policy from time to time by updating this page. You should check this page to ensure that you are happy with any changes. This policy is effective from 1st April 2018.

What do we collect?

We may collect the following information:

  • Contact information including email address
  • Website analytics statistics

What do we do with the information we gather?

We use this information for the following reasons:

  • To send you information via email or as part of a newsletter.
  • Internal record keeping.
  • We may use the information to improve our products and services.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

How do we control your personal information?

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may choose to restrict the collection or use of your personal information in the following ways:

  • You may request details of personal information which we hold about you under GDPR. If you would like a copy of the information held on you please write to Paterson Macaulay & Owens at Paterson Macaulay & Owens, 9 Earl Road, Mold, Flintshire, CH7 1AJ.
  • If you believe that any information we are holding on you is incorrect or incomplete, please write to us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

What are cookies?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive.

Cookies can be categorised into two different types:

1. Session cookies, which are temporary cookies that remain in the cookie file of your computer until you close your browser (at which point they are deleted).

2. Persistent or stored cookies that remain on the cookie file of your computer for a defined period of time.

What cookies do we use?

The cookies we use on our website are either ‘Essential’ or ‘Performance’ Cookies:

  • Essential cookies enable you to move around the website and access its feature, such as accessing secure areas of a website or displaying personalised content
  • Performance cookies allow us to count the number of visitors to our website and to see how visitors move around the website when they are using it. All counting and tracking is completely anonymous and movements and activity are not traced back to an individual user. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Cookies cannot look into your computer and obtain information about you or your family or read any material kept on your hard drive and, unless you have logged onto an authenticated page, cookies cannot be used to identify who you are.

Cookies cannot be used by anyone else who has access to the computer to find out anything about you, other than the fact that someone using the computer has visited a certain website. Cookies do not in any way compromise the security of your computer.

Cookies will not be used to contact you for marketing purposes.

Cookies may be used to record details of pages that have been visited on this website, however, these are anonymous statistics and we do not track you as an individual user. This is to provide us with generic usage statistics to allow the company to improve this website and to provide you with information that may interest you.

How can you control the cookies we use?

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. You can usually activate these settings by clicking on the ‘Help’ menu in your browser. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

Unless you have adjusted your browser setting so that it will refuse cookies, you will receive cookies as soon you visit our website. The cookies that will be issued will be applied in accordance with the terms of this cookies policy.